The following document outlines the Terms and Conditions for the next website.
Terms and Conditions Correct as of Thu May 01 2025
Welcome to nextdirect.com. The Site is owned by and operated by or on behalf of Next Retail Ltd, a UK company that is part of the Next PLC group (collectively “Next”, “us”, “we” or “our”) Next provides website features to you subject to the following conditions. Please read these terms and conditions (“Terms” or “Agreement”) carefully as they apply to your use of the nextdirect.com (“Site”) generally as well as when you register to create an account or purchase products through the Site without creating an account. By visiting this Site you accept these Terms. If you do not agree to these Terms, then please do not use the Site and feel free to contact us via our toll-free number for any questions or purchases.
We grant you a limited license to access and make personal use of this Site and not to download (other than page caching) or modify it, or any portion of it, except with our express written consent. This license does not include any resale or commercial use of this Site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this Site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This Site or any portion of this Site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of nextdirect.com without express written consent. You may not use any meta tags or any other "hidden text" utilizing our name or trademarks without the express written consent of Next. Any unauthorized use terminates the permission or license we have granted. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of nextdirect.com so long as the link does not portray Next, or its products in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Next logo or other proprietary graphic or trademark as part of the link without express written permission. Free Delivery and other offer order codes remain the property of Next, are non-transferable and may not be reproduced in any form or used in conjunction with any other offer.
If you use this publication and create an account, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use nextdirect.com only with involvement of a parent or guardian. Next reserves the right to refuse to supply any individual or company, to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion. We may combine the information you give us with information from other companies and use it to improve and personalise our services, content and advertising. This may also be done on a reciprocal basis. And from time to time, we make portions of our customer list available to carefully screened companies so that they can contact you with offers and information by mail, telephone, email or otherwise. If you do not want your name and mailing details made available, no longer want to receive a Next catalogue or wish to alert us to duplicate mailings, please call us on our helpline number or email marketing@next.com Next is committed to respecting your privacy. An electronic copy of each order is held by Next but will not be accessible to you. All orders will be concluded in the English language. We may also contact you for market research purposes. You agree that we may use Personal information provided by you in order to conduct appropriate anti fraud checks.
We may combine your information with information we collect from other companies and use it to improve and personalise our services, content and advertising. This may also be done on a reciprocal basis. From time to time, we make portions of our mailing list available to carefully screened companies. If you do not want your name and mailing list made available or no longer choose to receive a Next catalogue or wish to alert us to duplicate mailings, please call toll-free or email us at information@nextdirect.com. Next is committed to respecting your privacy. To review our privacy policy, please visit nextdirect.com.
During sale periods, please allow 14-21 days for your delivery. Your delivery date will be confirmed at the time of order.
* Subject to stock, courier availability and courier area/store location. Exceptions apply, see full terms and conditions.
Delivery will be confirmed at checkout
Shipping is currently free for all orders over HK$400. Orders under HK$400 will be charged at HK$40 for shipping per order. Delivery times will be confirmed at checkout. Please allow extra days for local holidays, UK national holidays, weekends and sale time. Next reserves the right to amend or change the free delivery offer at any time.
Free Delivery and other offer order codes remain the property of Next Directory, are non-transferable and may not be reproduced in any form or used in conjunction with any other offer.
New Customer Registration
Please note - this offer is currently unavailable for new customers.
The following terms apply to customers who created an account between 24/04/2024 - 09/08/2024, and 21/09/2024 - 11/11/2024 and have not yet placed an order.
Simply return any unused item within 28 days of receipt for a full refund of the price of the goods (provided it is in a new, unused condition) via post using the returns label on the reverse of your delivery note. Cosmetics, grooming products, certain jewellery and items with a security seal can only be returned if found to be faulty. You can return your items via your chosen method using the returns label on the reverse of your delivery note. Returns should be sent to:
NEXT E3 Returns
Williams Way
South Elmsall
Pontefract
WF9 2RP
England
Postage must be paid by the sender and will not be refunded by Next. Items are refunded to your card when they reach the Next warehouse.
If you are dissatisfied in any way with your order or have a query relating to delivery please call us toll-free at 69630653. (Lines are open: 24 Hours, 7 Days Week) or email us at HKhelp@nextdirect.com
The prices quoted are those ruling at the time of production. Due to circumstances beyond our control prices may have to be altered up or down, including any alterations with respect to shipping internationally. We cannot confirm the price of an item until you order; We will request payment for the full amount on confirmation of your order. Despite our best efforts, a small number of the items in our catalog may be mispriced. If an item's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation. If for this, or any other reason, an item is not acceptable, it may be returned providing it is sent back within 28 days of receipt and is in new, unused condition. Certain products cannot be returned. See section above for details. The price reduction has been calculated against the previous US Dollar price and is now being shown in Hong Kong Dollars. We reserve the right to accept or reject orders at any time.
All orders for products are subject to availability. In the event of supply difficulties we reserve the right to substitute items of equal quality and value. You will be notified of such substitutes when you place your order.
Next attempts to be as accurate as possible. However, we do not warrant that product descriptions, sizes, colors, styles or other content of this Site is accurate, complete, reliable, current, or error-free. If a product you purchase is not as described, your sole remedy is to return it in unused condition.
All Content Included On This Site, Such As Text, Graphics, Logos, Button Icons, Images, Audio Clips, Digital Downloads, Data Compilations, And Software, Is The Property Of Next Or Its Content Suppliers And Protected By United States And International Copyright Laws. The Compilation Of All Content On This Site Is The Exclusive Property Of Next And Protected By U.S. And International Copyright Laws. All Software Used On This Site Is The Property Of Next Or Its Software Suppliers And Protected By United States And International Copyright Laws.
Nextdirect.Com And Other Nextdirect.Com Graphics, Logos, Page Headers, Button Icons, Scripts, And Service Names Are Trademarks, Registered Trademarks Or Trade Dress Of Next In The U.S. And/Or Other Countries. Our Trademarks And Trade Dress May Not Be Used In Connection With Any Product Or Service That Is Not Next's, In Any Manner That Is Likely To Cause Confusion Among Customers, Or In Any Manner That Disparages Or Discredits Next. All Other Trademarks Not Owned By Next That Appear On This Site Are The Property Of Their Respective Owners, Who May Or May Not Be Affiliated With, Connected To, Or Sponsored By Us.
It is the policy of nextdirect.com to respond to claims of copyright infringement. We will promptly process and investigate notices of alleged infringement and will take appropriate actions under the Digital Millennium Copyright Act, Title 17, United States Code, Section 512(c)(2) ("DMCA"), where applicable.
Pursuant to the DMCA, notifications of claimed copyright infringement should be sent to Next's Designated Agent. If you believe that your copyrighted work has been infringed under U.S. copyright law and is accessible on this Site, please notify us by contacting our Designated Agent. Even if you believe that the alleged infringing work was not posted by a third party, please send all notifications of claimed copyright infringement to our Designated Agent listed below.
"I hereby state that I have a good faith belief that the disputed use of the copyrighted material is not authorized by the copyright owner, its agent, or the law (e.g., as a fair use)."
"I hereby state that the information in this Notice is accurate and, under penalty of perjury, that I am the owner, or authorized to act on behalf of the owner, of the copyright or of an exclusive right under the copyright that is allegedly infringed."
You should be aware that, under the DMCA, claimants who make misrepresentations concerning copyright infringement may be liable for any damages, including costs and attorneys' fees, incurred by the alleged infringer or by Next, if injured by relying upon such misrepresentation in removing or disabling access to the material or activity claimed to be infringing.
A poster of allegedly infringing material may make a counter notice pursuant to the DMCA. When we receive a counter notice, we may reinstate the material in question. To provide a counter notice to us, please provide the following information to our Designated Copyright Agent.
We are unable to accept credit cards that are due to expire within the next FIVE Days. Card details are checked and verified by a third party and goods are despatched once authorisation has been obtained.
You will be responsible for assuring that any products you order comply with state and federal government import regulations. In particular please note that all shipments to destinations outside of the UK may be subject to import duties and taxes, which are levied by the importing country at the time the shipment arrives in your country. All applicable duties, fees and any additional charges for customs clearance are your, our customer’s, responsibility.
This site and all information, content, materials, products (including software) and services included on or otherwise made available to you through this site are provided by next on an "as is" and "as available" basis, unless otherwise specified in writing. Next makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, products (including software) or services included on or otherwise made available to you through this site, unless otherwise specified in writing. You expressly agree that your use of this site is at your sole risk. To the full extent permissible by applicable law, next disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Next does not warrant that this site; information, content, materials, products (including software) or services included on or otherwise made available to you through this site; their servers; or e-mail sent from next are free of viruses or other harmful components. Next will not be liable for any damages of any kind arising from the use of this site or from any information, content, materials, products (including software) or services included on or otherwise made available to you through this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages, unless otherwise specified in writing. Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you might have additional rights.
By visiting nextdirect.com, you agree that the laws of the state of New York, without regard to principles of conflict of laws, will govern this Agreement and any dispute of any sort that might arise between you and Next. Please review our other policies, such as our Privacy Policy, posted on this Site. These policies also govern your visit to nextdirect.com. We reserve the right to make changes to our Site, policies, and these Terms at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.
When you visit nextdirect.com or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this Site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
Offer available to selected customers, criteria predefined by Next Retail Limited
The offer is available from 00:01 on 05/11/2024 and is valid until used.
The offer will only be valid on orders over HK$400 after other discounts have been applied.
You must be logged into your customer account and shopping in the app to redeem the offer. The offer can only be used by the account holder.
The offer can only be used once per customer and will be valid until used.
The offer is for app purchases only.
The offer cannot be used on staff purchases, delivery charges, sale items or gift vouchers.Promotional discount applied will be apportioned across all qualifying items.
If you have more than one unused promotion against your account please note only the one with the best cash saving will apply to your order. Your remaining discount will be applied to subsequent orders.
The offer cannot be exchanged for cash and no refund or change will be given.
Usual delivery times, methods and charges and returns policy apply.
The promoter reserves the right to amend these terms and conditions and/or discontinue the promotion at any time without liability.
The promoter is Next Retail Limited, Desford Road, Enderby, Leicester, LE19 4AT.
This promotion is governed by English law and disputes are subject to the exclusive jurisdiction of the English courts.
Offer available to selected customers, criteria predefined by Next Retail Limited
The offer is available from 00:01 on 05/11/2024 and is valid until used.
The offer will only be valid on orders over HK$800 after other discounts have been applied.
You must be logged into your customer account and shopping in the app to redeem the offer. The offer can only be used by the account holder.
The offer can only be used once per customer and will be valid until used.
The offer is for app purchases only.
The offer cannot be used on staff purchases, delivery charges, sale items or gift vouchers.
Promotional discount applied will be apportioned across all qualifying items.
If you have more than one unused promotion against your account please note only the one with the best cash saving will apply to your order. Your remaining discount will be applied to subsequent orders.
The offer cannot be exchanged for cash and no refund or change will be given.
Usual delivery times, methods and charges and returns policy apply.
The promoter reserves the right to amend these terms and conditions and/or discontinue the promotion at any time without liability.
The promoter is Next Retail Limited, Desford Road, Enderby, Leicester, LE19 4AT.
This promotion is governed by English law and disputes are subject to the exclusiveOffer available to selected customers, criteria predefined by Next Retail Limited
The offer is available from 00:01 on 05/11/2024 and is valid until used.
The offer will only be valid on orders over HK$800 after other discounts have been applied.
You must be logged into your customer account and shopping in the app to redeem the offer. The offer can only be used by the account holder.
The offer can only be used once per customer and will be valid until used.
The offer is for app purchases only.
The offer cannot be used on staff purchases, delivery charges, sale items or gift vouchers.
Promotional discount applied will be apportioned across all qualifying items.
If you have more than one unused promotion against your account please note only the one with the best cash saving will apply to your order. Your remaining discount will be applied to subsequent orders.
The offer cannot be exchanged for cash and no refund or change will be given.
Usual delivery times, methods and charges and returns policy apply.
The promoter reserves the right to amend these terms and conditions and/or discontinue the promotion at any time without liability.
The promoter is Next Retail Limited, Desford Road, Enderby, Leicester, LE19 4AT.
This promotion is governed by English law and disputes are subject to the exclusive jurisdiction of the English courts
Offer available to selected customers, criteria predefined by Next Retail Limited
Your unique discount code (pin) will be provided to you via email.
The discount entitles you to HK$50 off your order. The discount will only be valid on orders over HK$350 after other discounts have been applied.
Enter the unique pin into the promo code box at checkout to redeem the discount.
Valid on order after other discounts have been applied.
You must be logged into your customer account to redeem the offer. The offer can only be used by the account holder.
The offer can only be used once per customer and will be valid until used.
The offer is for online purchases only.
The offer cannot be used on staff purchases, delivery charges, sale items or gift vouchers.
Promotion discount applied will be apportioned across all qualifying items.
If you have more than one unused promotion against your account please note only the one with the best cash saving will apply to your order. Your remaining discount will be applied to subsequent orders.
The discount cannot be exchanged for cash and no refund or change will be given.
Usual delivery times, methods and charges and returns policy apply.
The promoter reserves the right to amend these terms and conditions and/or discontinue the promotion at any time without liability.
The promoter is Next Retail Limited, Desford Road, Enderby, Leicester, LE19 4AT.
This promotion is governed by English law and disputes are subject to the exclusive jurisdiction of the English courts.
Offer available to selected customers, criteria predefined by Next Retail Limited
Your unique discount code (pin) will be provided to you via email
The discount entitles you to HK$100 off your order. The discount will only be valid on orders over HK$350 after other discounts have been applied.
Enter the unique pin into the promo code box at checkout to redeem the discount.
Valid on order after other discounts have been applied.
You must be logged into your customer account to redeem the offer. The offer can only be used by the account holder.
The offer can only be used once per customer and will be valid until used.
The offer is for online purchases only.
The offer cannot be used on staff purchases, delivery charges, sale items or gift vouchers.
Promotion discount applied will be apportioned across all qualifying items.
If you have more than one unused promotion against your account please note only the one with the best cash saving will apply to your order. Your remaining discount will be applied to subsequent orders.
The discount cannot be exchanged for cash and no refund or change will be given.
Usual delivery times, methods and charges and returns policy apply.
The promoter reserves the right to amend these terms and conditions and/or discontinue the promotion at any time without liability.
The promoter is Next Retail Limited, Desford Road, Enderby, Leicester, LE19 4AT.
This promotion is governed by English law and disputes are subject to the exclusive jurisdiction of the English courts.
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