Cookies are small text files that are stored on your PC, phone or other web enabled device when you visit the Next website. They are not harmful and do not contain any confidential information such as your home address, date of birth or credit card details. Cookies are an essential part of how our site works. Some of these cookies are required by our site to enable you to transact whilst other cookies enable us to give you an enhanced, personalised web experience.By using our site, you also consent to the use of these cookies.
Yes. The information stored in cookies is safe and anonymous. They do not contain any information which could personally identify you and your account security is never compromised. You can find more information about cookies at www.allaboutcookies.org and www.youronlinechoices.eu. For a video about cookies visit www.google.co.uk/goodtoknow/data-on-the-web/cookies
We also allow selected third parties who participate with us in marketing programmes to place cookies when you visit our site. These cookies enable us to monitor which adverts you see and click on to get to our site. We currently use two companies for this and you can see their privacy policies at the following addresses:
These cookies are as safe as the ones used whilst you browse our site and neither of these third parties collects any personal data from which they would be able to identify individual customers.Next is not responsible for the content or privacy policies of third parties or other websites.
Next Directory takes online security very seriously and use registered secure site under Verisign Certificate Authority.
How Do We Protect Your Information?
We use a server certificate (also known as a digital certificate) to assure you of our identity and secure sockets layer (SSL) to encrypt data transmissions.
If you want to check our certificate/security you can do so using one of the following methods:
From your browser when you are within the Site:
Microsoft Internet Explorer 4 or later
Click on the gold padlock at the bottom right of your browser to bring up the details of this Site's Digital ID.
Click on the yellow padlock at the bottom left of your browser to bring up the security information.
Click on the padlock within the address bar of your browser to bring up the security information.
At the Verisign web site
The VeriSign web site enables you to validate the security of our pages online. Validate our secure server. Alternatively, click on the VeriSign Secured® Seal throughout secure areas of nextdirect.com.
The security measures described above are just some of the administrative, technical, and physical steps we take to protect your personal information. However, the open nature of the Internet means that an absolute guarantee of security cannot be offered, and you should be aware that even with all the measures we take, we cannot guarantee the security of your personal information.
Next are committed to complying with the Data Protection Act 1998 and have published this guide to help you understand how and why Next collect information from you, to whom such information is disclosed and what your rights are. You can access our Website home page and browse our site without disclosing your personal data. However, when you register with Next you will be asked to provide certain information about yourself.
What Information Do We Collect And How Do We Obtain It?
We receive information in one of two ways either directly from you when you register with us or from a third party such as credit reference agencies (for example to assess your credit rating).
If you register with us you will be asked to provide certain information such as your name, address, details of your credit card (only if you are paying by credit card), telephone number and email address so that we can process and fulfil your order, notify you of your order status and inform you of special offers and promotions.
How Do We Use Your Information?
We use the information that we collect about you to:
Use of Credit Reference Agency Information and sharing of credit information.
In the interests of responsible lending and for security purposes we may carry out searches with credit reference agencies when you register with Next and further searches may be carried out before deciding whether to accept orders and/or grant further credit. The agencies record these searches. We may also share information about you and the conduct of your account with credit reference agencies, other lenders and relevant third parties Information about you and other members of your household and those with whom you are financially linked maybe used to verify your identity and for the credit assessment of you and them. We may also use your information for payment recovery or fraud and debt tracing. We will pass on details of defaulting accounts to debt collection agencies. For details of the Credit Reference Agencies that we receive information from and share information with write to the Group Data Protection Manager at Head Office or via email@example.com, quoting Security and Privacy Enquiry.
Who Does Next Disclose The Information It Collects To?
We use information about you for purposes other than the provision of a website shopping facility. As a result we may disclose your information to:
We want to keep you up to date with information about new ranges, special offers and improvements to this site.
If you decide you do not want us to contact you, you can request that we stop using your information and that we stop mailing information to you by writing to the Group Data Protection Manager at Head Office or via firstname.lastname@example.org, quoting Security and Privacy Enquiry.
You may continue to receive mailings which are already on route to you for a short period of time while your request is being dealt with.
Occasionally we provide links on our Site to other sites we think you will enjoy. Next is not responsible for the content on any of these sites. These sites operate independently of Next and have established their own privacy and security policies. For the best online experience, we strongly encourage you to review these policies at any site you visit.
To update your customer information, such as name, address, telephone number, email address or billing details, please log in to any profile you have created and make the modifications directly within the Site. A limited amount of purchase information may also be available to you. To protect your privacy, we will need to validate your identity before you update or review your information. If you do this via the Site, we will ask you for your user name and password. You may also contact us toll-free at 1-(888)-385-6398 or via postal mail at the address in the Contact Us section below.
Your password is the key to your account. Use unique numbers, letters and special characters, and do not disclose your password to anyone. If you do share your password or your personal information with others, remember that you are responsible for all actions taken in the name of your account. If you lose control of your password, you may lose substantial control over your personal information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately notify us and change your password.
Next is a member of the Direct Marketing Association (DMA) and is required to operate within the rules of the DMA's Code of Practice. This means that Next operate to a high level of commercial standards which are designed to :
We hope to answer any questions about this Policy to your satisfaction, and so if you ever have any questions or complaints about how we handle your personal information please contact us first so that we can assist you. If you are not satisfied with our response regarding our privacy practices, you can email the Direct Marketing Association's Committee on Ethical Business Practices at email@example.com. The DMA is the oldest and largest association for consumers and companies with interest in direct marketing.
As part of our efforts to make further improvements to the service we provide to our customers, telephone calls to and from Next Directory may be recorded or monitored and used for training purposes. To protect the operation of our computer systems we monitor incoming and out going email.
Our Site is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under the age of 13.
We keep our Policy under regular review and we will place any updates on the Site along with a summary of any material changes.
If you have any questions relating to this policy or the use by Next of personal data please contact us via:
Post: Group Data Protection Manager
Next Retail Ltd.
This Policy was last updated on December 8th, 2011.