The following document outlines the Terms and Conditions for the next website.
Terms and Conditions Correct as of Sat May 03 2025
Welcome to nextdirect.com. The Site is owned by and operated by or on behalf of Next Retail Ltd, a UK company that is part of the Next PLC group (collectively “Next”, “us”, “we” or “our”) Next provides website features to you subject to the following conditions. Please read these terms and conditions (“Terms” or “Agreement”) carefully as they apply to your use of the nextdirect.com (“Site”) generally as well as when you register to create an account or purchase products through the Site without creating an account. By visiting this Site you accept these Terms. If you do not agree to these Terms, then please do not use the Site and feel free to contact us via our toll-free number for any questions or purchases.
We grant you a limited license to access and make personal use of this Site and not to download (other than page caching) or modify it, or any portion of it, except with our express written consent. This license does not include any resale or commercial use of this Site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this Site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This Site or any portion of this Site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of nextdirect.com without express written consent. You may not use any meta tags or any other "hidden text" utilizing our name or trademarks without the express written consent of Next. Any unauthorized use terminates the permission or license we have granted. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of nextdirect.com so long as the link does not portray Next, or its products in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Next logo or other proprietary graphic or trademark as part of the link without express written permission. Free Delivery and other offer order codes remain the property of Next, are non-transferable and may not be reproduced in any form or used in conjunction with any other offer.
We reserve the right to refuse to supply any individual or company. The supplier of the goods featured is Next Directory, a trading name of Next Retail Limited. Next Retail Limited, registered in England and Wales 4521150, Registered Office Desford Road, Enderby, Leicester, LE19 4AT, UK. Authorised and Regulated by the Financial Conduct Authority for consumer credit activity in the UK. Vat Registration Number GB 1790765890.
If you use this publication and create an account, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use nextdirect.com only with involvement of a parent or guardian. Next reserves the right to refuse to supply any individual or company, to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion. We may combine the information you give us with information from other companies and use it to improve and personalise our services, content and advertising. This may also be done on a reciprocal basis. And from time to time, we make portions of our customer list available to carefully screened companies so that they can contact you with offers and information by mail, telephone, email or otherwise. If you do not want your name and mailing details made available, no longer want to receive a Next catalogue or wish to alert us to duplicate mailings, please call us on our helpline number or email marketing@next.com Next is committed to respecting your privacy. An electronic copy of each order is held by Next but will not be accessible to you. All orders will be concluded in the English language. We may also contact you for market research purposes. You agree that we may use Personal information provided by you in order to conduct appropriate anti fraud checks.
We may combine your information with information we collect from other companies and use it to improve and personalise our services, content and advertising. This may also be done on a reciprocal basis. From time to time, we make portions of our mailing list available to carefully screened companies. If you do not want your name and mailing list made available or no longer choose to receive a Next catalogue or wish to alert us to duplicate mailings, please call toll-free or email us at information@nextdirect.com. Next is committed to respecting your privacy. To review our privacy policy, please visit nextdirect.com.
Delivery will be confirmed at checkout. Orders will be charged at $10 for shipping per order.
Please note that for shipments of merchandise to Canada, the Canadian purchaser/recipient of the merchandise is the importer of record (the “Importer”) and is responsible for complying with all Canadian laws and regulations for importing such merchandise into Canada. When you place an order for shipment to Canada, you are authorizing our Canadian customs broker to act as agent on the Importer’s behalf (whether the Importer is you or another person) with Canada Border Services Agency (“CBSA”), to clear, report, and account for the imported merchandise with CBSA and remit to CBSA all applicable Canadian duties, fees, sales and other taxes arising from such importation, on behalf of the Importer in accordance with all applicable Canadian legal requirements unless you are resident in Prince Edward Island, in which case you are responsible to self-assess and submit PST on receipt of all goods. At check-out, the total amount will include all applicable duties and fees, all freight and handling fees and all applicable sales tax for all Canadian customers except those resident in Prince Edward Island who are responsible to self-assess and submit PST on receipt of all goods.
Simply return any unused item within 28 days of receipt for a full refund of the price of the goods (provided it is in a new, unused condition) via post using the returns label on the reverse of your delivery note. This approval period does not apply to certain jewellery, cosmetics, grooming, photographic, or food products for which no returns are allowed. You can return your items via your chosen method using the returns label on the reverse of your delivery note.
Returns should be sent to the: NEXT E3 Returns, Williams Way, South Elmsall, Pontefract, WF9 2RP, England.
Postage must be paid by the sender and will not be refunded by Next. Items are refunded to your card when they reach a Next warehouse.
Prices reduced as of 29th November 2017.
If you are dissatisfied in any way with your order or have a query relating to home delivery, please click here to visit our Contact Us page.
All orders for products are subject to availability. In the event of supply difficulties we reserve the right to substitute items of equal quality and value. You will be notified of such substitutes when you place your order.
The prices quoted are those ruling at the time of production. Due to circumstances beyond our control prices may have to be altered up or down, including any alterations with respect to shipping internationally. We cannot confirm the price of an item until you order; We will request payment for the full amount on confirmation of your order. Despite our best efforts, a small number of the items in our catalog may be mispriced. If an item's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation. If for this, or any other reason, an item is not acceptable, it may be returned providing it is sent back within 28 days of receipt and is in new, unused condition. Certain products cannot be returned. See section above for details. All prices shown are cash prices in US dollars. We reserve the right to accept or reject orders at any time.
Next attempts to be as accurate as possible. However, we do not warrant that product descriptions, sizes, colors, styles or other content of this Site is accurate, complete, reliable, current, or error-free. If a product you purchase is not as described, your sole remedy is to return it in unused condition.
All content included on this Site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Next or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this Site is the exclusive property of Next and protected by U.S. and international copyright laws. All software used on this site is the property of Next or its software suppliers and protected by United States and international copyright laws. Nextdirect.com and other nextdirect.com graphics, logos, page headers, button icons, scripts, and service names are trademarks, registered trademarks or trade dress of Next in the U.S. and/or other countries. Our trademarks and trade dress may not be used in connection with any product or service that is not Next's, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Next. All other trademarks not owned by Next that appear on this Site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by us.
It is the policy of nextdirect.com to respond to claims of copyright infringement. We will promptly process and investigate notices of alleged infringement and will take appropriate actions under the Digital Millennium Copyright Act, Title 17, United States Code, Section 512(c)(2) ("DMCA"), where applicable.
Pursuant to the DMCA, notifications of claimed copyright infringement should be sent to Next's Designated Agent. If you believe that your copyrighted work has been infringed under U.S. copyright law and is accessible on this Site, please notify us by contacting our Designated Agent. Even if you believe that the alleged infringing work was not posted by a third party, please send all notifications of claimed copyright infringement to our Designated Agent listed below.
"I hereby state that I have a good faith belief that the disputed use of the copyrighted material is not authorized by the copyright owner, its agent, or the law (e.g., as a fair use)."
"I hereby state that the information in this Notice is accurate and, under penalty of perjury, that I am the owner, or authorized to act on behalf of the owner, of the copyright or of an exclusive right under the copyright that is allegedly infringed."
You should be aware that, under the DMCA, claimants who make misrepresentations concerning copyright infringement may be liable for any damages, including costs and attorneys' fees, incurred by the alleged infringer or by Next, if injured by relying upon such misrepresentation in removing or disabling access to the material or activity claimed to be infringing.
A poster of allegedly infringing material may make a counter notice pursuant to the DMCA. When we receive a counter notice, we may reinstate the material in question. To provide a counter notice to us, please provide the following information to our Designated Copyright Agent.
We are unable to accept credit, debit, and AMEX cards that are due to expire within the next FIVE Days. We can only accept credit or debit cards that are registered to the delivery address. Card details are checked and verified by a third party and goods are dispatched once authorization has been obtained. In the event of a breach of security by you, you will remain liable for any unauthorized use of your credit card until you update your information. You are entirely responsible for any and all activities which occur under your user account. Please note that if you pay by credit, debit or AMEX cards you may be charged a fee by your card issuer.
This site and all information, content, materials, products (including software) and services included on or otherwise made available to you through this site are provided by next on an "as is" and "as available" basis, unless otherwise specified in writing. Next makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, products (including software) or services included on or otherwise made available to you through this site, unless otherwise specified in writing. You expressly agree that your use of this site is at your sole risk. To the full extent permissible by applicable law, next disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Next does not warrant that this site; information, content, materials, products (including software) or services included on or otherwise made available to you through this site; their servers; or e-mail sent from next are free of viruses or other harmful components. Next will not be liable for any damages of any kind arising from the use of this site or from any information, content, materials, products (including software) or services included on or otherwise made available to you through this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages, unless otherwise specified in writing. Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you might have additional rights.
By visiting nextdirect.com, you agree that the laws of the state of New York, without regard to principles of conflict of laws, will govern this Agreement and any dispute of any sort that might arise between you and Next. Please review our other policies, such as our Privacy Policy, posted on this Site. These policies also govern your visit to nextdirect.com. We reserve the right to make changes to our Site, policies, and these Terms at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.
When you visit nextdirect.com or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this Site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
$5 off $30
Offer available to selected customers, criteria predefined by Next Retail Limited
Your unique discount code (pin) will be provided to you via email.
The discount entitles you to $5 off your order. The discount will only be valid on orders over $30 after other discounts have been applied.
Enter the unique pin into the promo code box at checkout to redeem the discount.
Valid on order after other discounts have been applied.
You must be logged into your customer account to redeem the offer. The offer can only be used by the account holder.
The offer can only be used once per customer and will be valid until used.
The offer is for online purchases only.
The offer cannot be used on staff purchases, delivery charges, sale items or gift vouchers.
Promotion discount applied will be apportioned across all qualifying items.
If you have more than one unused promotion against your account please note only the one with the best cash saving will apply to your order. Your remaining discount will be applied to subsequent orders.
The discount cannot be exchanged for cash and no refund or change will be given.
Usual delivery times, methods and charges and returns policy apply.
The promoter reserves the right to amend these terms and conditions and/or discontinue the promotion at any time without liability.
The promoter is Next Retail Limited, Desford Road, Enderby, Leicester, LE19 4AT.
This promotion is governed by English law and disputes are subject to the exclusive jurisdiction of the English courts.
$10 off $30
Offer available to selected customers, criteria predefined by Next Retail Limited
Your unique discount code (pin) will be provided to you via email
The discount entitles you to $10 off your order. The discount will only be valid on orders over $30 after other discounts have been applied.
Enter the unique pin into the promo code box at checkout to redeem the discount.
Valid on order after other discounts have been applied.
You must be logged into your customer account to redeem the offer. The offer can only be used by the account holder.
The offer can only be used once per customer and will be valid until used.
The offer is for online purchases only.
The offer cannot be used on staff purchases, delivery charges, sale items or gift vouchers.
Promotion discount applied will be apportioned across all qualifying items.
If you have more than one unused promotion against your account please note only the one with the best cash saving will apply to your order. Your remaining discount will be applied to subsequent orders.
The discount cannot be exchanged for cash and no refund or change will be given.
Usual delivery times, methods and charges and returns policy apply.
The promoter reserves the right to amend these terms and conditions and/or discontinue the promotion at any time without liability.
The promoter is Next Retail Limited, Desford Road, Enderby, Leicester, LE19 4AT.
This promotion is governed by English law and disputes are subject to the exclusive jurisdiction of the English courts.
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