Great Style. Great Service.

Introduction

Great Britain's Number 1 Online Children's Clothing Retailer†
Source: Kantar WorldPanel Fashion covering period 52 w/e 11 Feb 2018.

Delivery

Standard Delivery Information

We ship direct to your door within 5 working days via Worldnet/Yamato, regardless of how large your order is. Free shipping is available on all orders of 4500 Yen or over. Orders under 4500 Yen will be charged a flat shipping rate of 600 Yen.

*Exceptions apply - Please allow extra days for local holidays, UK national holidays, weekends and sale time.

Returns

You can return any unused items within 28 days of receipt by post, using the returns label on the back of your despatch note.

Postage must be paid by the sender, and will not be refunded by Next (this does not affect your statutory rights).

All returns should be sent to our following address:

NEXT PO BOX 1124

BRADFORD

BD4 6WA

ENGLAND

Returns must be sent with in the 28 days in a new and unused condition; otherwise we may retain the item(s), not refund them or refund at the current/last selling price.

Cosmetics, grooming products, certain jewellery and items with a security seal can only be returned if found to be faulty. International orders placed online cannot be returned to a Next Retail Store.

As soon as the returns are received at the Next warehouse, they will be credited and automatically refunded to the Credit Card used for the order; this should be with in 28 days.

Import Duties

You will be responsible for assuring that any products you order comply with state and federal government import regulations. For further information please click here. Our terms of sale to our customers is DDP - Delivered Duty Paid. That is to say, the amount paid by you is fully inclusive of delivery to the specified delivery address and all duties, taxes and customs clearance fees.

Payment Methods

Our flexible payment methods mean you can pay by Visa, Mastercard, AmEx, Diners, JCB and PayPal..

Customer Care

Our friendly customer service advisors will be happy to assist you on our 24 hour, toll-free helpline: 0345881472