Contact Details

Live Chat

If you have a question we are available to help instantly via live chat. Please click the link above to get started.

Our customer service team is available to help from Monday - Sunday 08:00 - 18:00 (UK Time)

If you’d like to talk to one of our team, you can contact us by email: RUhelp@nextdirect.com

I have a Complaint

If you aren’t happy with any of our products or our service, we want to hear from you.

We always want to put things right, so please contact us using the methods below:

Call us; our lines are open 24 hours a day, 7 days a week

Email us at International_Complaints@nextdirect.com

Please include your name, address and contact telephone number so that we can get in touch with you as soon as possible.

Head Office Information

ООО «Нэкст», Россия, 127006, г. Москва, ул. Долгоруковская, 7, ОГРН: 1147746076610.