Customer Services

 Shopping With Next
  • Placing an order
  • I can’t check out
  • Can I change an order?
  • Can I save my shopping bag?
  • How can I use my promotion code?
  • More...

 Sizing Guides
  • Women's Sizing Guide
  • Children's Sizing Guide
  • Men's Sizing Guide
  • Homeware Buying Guide
  • Brands Sizing Guides

 Payments
  • What payment types can I use?
  • Can I pay by Gift Card?
  • I want to update my saved card(s)
  • Deleting a saved card
  • I can't make a payment
  • More...

 Delivery
  • How will my parcel be delivered?
  • Do I pay for delivery?
  • Will I be charged customs fees?
  • Tracking my order
  • I haven’t received my order
  • More...

 Returns
  • How can I return an item?
  • Do I pay for returns?
  • I've lost my returns note
  • Can I exchange an item?
  • When will I receive my refund?
  • More...

 Contact Us
  • LIVE CHAT - Chat with us in English
  • LIVE CHAT - Chat with us in Russian
  • Contact Details

 Technical Help
  • What are Cookies?
  • What are Phishing emails?

 Terms & Conditions
  • Terms and Conditions
  • Privacy Policy
  • Product Recall and Safety Notice Information
  • Accessibility Policy
Contact
Phone
General Enquiries
View our general enquiries details
Chat
Live Chat
Use our live chat

Latest Additions

  • LIVE CHAT - Chat with us in English
  • Ted Baker Womens
  • Ted Baker Mens
  • Ted Baker Girls

Most Helpful Items

  • Men's Clothing
  • Women's Measurement Guide
box bottom




Next Logo
© 2021 Next Retail Ltd. All rights reserved.
Shop Worldwide