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Make my password more secure

Here are some tips on how to make your password more secure:

  • Combine letters, numbers, and symbols.
  • Use combinations or characters that are not in the dictionary.
  • Make it long. Next allows passwords to be 6-12 characters long, the longer it is, the more secure it will be.
  • Use words and phrases that are difficult for people to guess.
  • Avoid your name or birthday.
  • Don’t use sequences or repeated characters. For example, “12345678”, or “qwerty”. 


What if I don't know my password

You will be prompted to set up an email address and password when you register.

If you cannot remember your password please select 'forgotten password' link from the sign in page and follow the on screen instructions to reset the password. 


Password Hint

If you forget your password we will show your password hint on screen to jog your memory, if the password hint is not shown then email and password has not been set up for your account.

Your password hint can be anything you want it to be, as long as it doesn’t contain your actual password, but please make sure that your hint will not make it easy for someone else to guess.

Examples of bad password hints:

  • It’s ‘password’ but use a zero instead of ‘o’
  • My car number plate
  • Date of birth