When will I receive my refund?

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As soon as the returns are received at our warehouse, they will be automatically refunded within 28 days (from the day you sent your return parcel) to the method of payment used for the order.

You’ll receive a confirmation email when the item has been refunded. If you paid by card, please make sure you check your bank statement from the date of the order onwards as your refund may be shown against the order date.

If you paid using another payment method, please contact the payment provider/issuer to locate the refund.