Product Recall and Safety Notice Information

Next recalls Joules Sky Blue Stripe Owl Jumper (343-734) due to potential choking hazard

Last Updated on 14-11-18

Joules have identified a potential problem with the pompom detaching on the above garment, which could present a risk to young children.

Although Joules have had no report of any injuries from this product, Joules has decided to voluntarily withdraw this from sale. No other products are affected.

Please call us on 016 968 210* to arrange a collection, or return it to your local store (for a full refund), if this would suit you better. If you have given any of these items as a gift, please ask the recipient to contact Next.

We’re very sorry for any disappointment and inconvenience caused, but we hope you’ll understand that customer safety is our highest priority.


Next recalls Men's Loafers (578-478, 592-558, 594-504) due to restricted substance in the lining
Last Updated on 27-09-18


 

Unfortunately, it's come to light that the lining of the shoes contains a quantity of a restricted substance which exceeds Next’s technical specification.

As some of the shoes don't meet our strict, technical specifications, we've taken the decision of recalling them, and request that you return your shoes to us immediately for a full refund.

Please call us on 016 968 210* to arrange a collection, or return them to your local store (for a full refund), if this would suit you better. If you have given tany of these items as a gift, please ask the recipient to contact Next as soon as possible.

We're very sorry for any disappointment and inconvenience this may cause.


Next recalls Younger Girls Iridescent Unicorn Jacket (467-234) due to potential choking/suffocation hazard
Last Updated on 14-05-18

Unfortunately, it's come to light that there’s a fabric fault on some of the jackets. On the faulty items, the plastic coating is peeling away from the fabric and if detached, could present a potential choking, or suffocation hazard to young children.

As some of the jackets don't meet our strict technical specifications, we are taking the precaution of recalling them and request that you return the jacket to us immediately for a full refund.

Please call us on 016 968 210* to arrange a collection, or return the jacket to your local store (for a full refund), if this would suit you better. If you have given this item as a gift, please ask the recipient to contact Next as soon as possible.

We're very sorry for any disappointment and inconvenience this may cause.


Next recalls Grey/Pink Fur Collar Coat (191-228) due to potential choking hazard

Last Updated on 23-11-17

Unfortunately, it's come to light that there's a potential problem with the buttons which could become detached presenting a choking hazard to young children.

The coat passed the rigorous testing required for childrenswear, however we have identified that the bulk production has not achieved the same high standard consistently. We've taken the decision of recalling it and request that you return the coat to us for a full refund.

Please call us on 016 968 210* to arrange a collection, or return it to your local store, if this would suit you better. If you have given this item as a gift, please ask the recipient to contact Next.

We’re very sorry for any disappointment and inconvenience caused, but we hope you’ll understand that customer safety is our highest priority.


Next recalls Navy Hooded Coat (182-560) due to potential choking hazard

Last Updated on 23-11-17

Unfortunately, it's come to light that there's a potential problem with the popper fastenings which could become detached presenting a choking hazard to young children.

The coat passed the rigorous testing required for childrenswear, however we have identified that the bulk production has not achieved the same high standard consistently. We've taken the decision of recalling it and request that you return the coat to us for a full refund.

Please call us on 016 968 210* to arrange a collection, or return it to your local store, if this would suit you better. If you have given this item as a gift, please ask the recipient to contact Next.

We’re very sorry for any disappointment and inconvenience caused, but we hope you’ll understand that customer safety is our highest priority.


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