Contact Details

Live Chat

If you have a question we are available to help instantly via live chat. Please click the link above to get started.

If you’d like to talk to one of our team, please call us directly. Our lines are open 24 hours a day, 7 days a week.

I have a Complaint

If you aren’t happy with any of our products or our service, we want to hear from you.

We always want to put things right, so please contact us using the methods below:

Call us; our lines are open 24 hours a day, 7 days a week.

Email us at

Please include your name, address and contact telephone number so that we can get in touch with you as soon as possible.

Financial Complaints

In the unlikely event that we are unable to resolve a complaint with you directly, you have the right to refer the dispute to the EU’s Online Dispute Resolution Platform at If you decide to use this service, please use the following Next email address when completing the form

Head Office Information


Next Retail LTD

Desford Road



LE19 4AT

Great Britain

Telephone: +44 116 319 7948

Company Registration Number: 4521150.

VAT Registration Number: 179 7658 90.

Authorised and Regulated by the Financial Conduct Authority for consumer credit activity in the UK.


Lord Wolfson of Aspley Guise

Amanda James

Michael Law

Jane Shields

Company Secretary: S.L Anderson