What is the Returns Policy?

You can return any unused items within 14 days of receipt for a full refund (provided the items are in a new and unused condition).* If you do not return the item within the time specified we may retain the item(s) and/or not refund at all or refund the current or last selling price.

Returns can be made by the following methods:

By Post to:

Unit 11
West End Retail Park
Dublin 15

Please Use the returns label on the reverse of your delivery note, postage will be paid by the sender and will not be refunded. The item/s will be credited to your account with in 48 hours of being received at the Blanchardstown store. Please allow 7 days for the refund to show on your credit card.

Free to our Stores:

Take the item to any* Next EIRE retail stores with your delivery note. Any returns made through the store will be credited to your account within 2 working days. To find your local store please click on the link below.

*We cannot accept any returns through our Airport stores

Which items are excluded from the Returns Policy?

  • For hygiene reasons, all cosmetics and grooming products, certain jewellery, (for example pierced earrings), duvets and pillows.
  • Self-assembly homeware cannot be returned if assembly is part or fully completed.
  • Any product with a security seal, (such as CDs, DVDs and other technology products), cannot be refunded or exchanged if the seal is broken.
  • Gift Cards and Vouchers cannot be returned, or exchanged for cash.